Privacy policy

DATA PROTECTION

1. Name and contact details of the person responsible for processing and the company data protection officer

This data protection information applies to data processing by:

Responsible: Tanja Dieckmann, Vorsfelder Str. 1, D-38350 Helmstedt, Germany

Email: info@stilstueck.de Phone: +49 (0)5351 – 537503

The company data protection officer can be reached at the above address.

2. Collection and storage of personal data and the type and purpose of their use

a) When visiting the website

When visiting our website www.stilstueck.de information is automatically sent to the server on our website by the browser used on your end device. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:

– IP address of the requesting computer,

– date and time of access,

– Name and URL of the retrieved file,

– Website from which access is made (referrer URL),

– Browser used and, if applicable, the operating system of your computer and the name of your access provider.

– Ensuring a smooth connection establishment of the website,

The data mentioned are processed by us for the following purposes:

– Ensuring comfortable use of our website,

– Evaluation of system security and stability as well as

– for other administrative purposes.

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

In addition, we use cookies and analysis services when you visit our website. You can find more detailed explanations in Sections 4 and 5 of this data protection declaration.

b) When registering for our newsletter

If you have given your express consent in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR, we will use your e-mail address to send you our newsletter on a regular basis. To receive the newsletter, it is sufficient to provide an e-mail address and first name.

You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can send your unsubscribe request at any timeinfo@stilstueck.desend via email.

c) When using our contact forms

If you have any questions, we offer you the opportunity to contact us using a form provided on the website. It is necessary to provide a valid e-mail address so that we know who sent the request and can answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us takes place in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR on the basis of your voluntarily given consent.

The personal data collected by us for the use of the contact form will be automatically deleted after your request has been dealt with.

d) When ordering via our website

You can either place orders as a guest via our website without registering, or register as a customer in our shop for future orders. Registration has the advantage for you that, in the event of a future order, you can log in to our shop directly with your e-mail address and password without having to re-enter your contact details.

Your personal data is entered into an input mask and transmitted to us and stored. If you place an order via our website, we first collect the following data, both in the case of a guest order and in the case of registration in the shop:

  • Salutation, first name, last name,
  • a valid email address,
  • Address,
  • Telephone number (landline and/or mobile)

This data is collected

  • to be able to identify you as our customer;
  • to process, fulfill and process your order;
  • to correspond with you;
  • for invoicing;
  • to process any existing liability claims and to assert any claims against you;
  • to ensure the technical administration of our website;
  • to manage our customer data.

As part of the ordering process, your consent to the processing of this data will be obtained.

The data processing takes place after your order and/or registration and is necessary according to Art. 6 Para. 1 S. 1 lit. b DSGVO for the stated purposes for the appropriate processing of your order and for the mutual fulfillment of obligations from the purchase contract.

The personal data collected by us for the processing of your order will be stored until the end of the statutory retention period and then deleted, unless we are required to do so in accordance with Article 6 Paragraph 1 S. 1 lit. c GDPR due to tax and commercial retention requirements. and documentation obligations (from HGB, StGB or AO) are obliged to store longer or you have consented to further storage in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

3. Sharing of Data

Your personal data will not be transmitted to third parties for purposes other than those listed below.

We only pass on your personal data to third parties if:

– you have given your express consent to this in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR,

- in the event that there is a legal obligation for the transfer according to Art. 6 Para. 1 S. 1 lit

- this is legally permissible and required for the processing of contractual relationships with you in accordance with Article 6 (1) sentence 1 lit. b GDPR.

When paying via PayPal or credit card via Stripe or Klarna Bank AB, we pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”) or Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe” ) or Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm Sweden (hereinafter Klarna). Stripe and Klarna reserve the right to carry out a credit check for the credit card payment method via Stripe and Klarna purchase on account. Stripe and Klarna use the result of the credit check in relation to the statistical probability of non-payment for the purpose of deciding whether to provide the payment method. The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical process. Address data, among other things, is included in the calculation of the score values. Further data protection information can be found in PayPal's data protection principles (https://www.paypal.com/de/webapps/mpp/ua/privacy-full) and stripes (https://stripe.com/de/privacy) and Klarna Bank AB (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy) remove.

4. Cookies

We use cookies on our site. These are small files that your browser creates automatically and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not damage your end device and do not contain viruses, Trojans or other malware.

Information is stored in the cookie that arises in connection with the specific end device used. However, this does not mean that we are immediately informed of your identity.

On the one hand, the use of cookies serves to make the use of our offer more pleasant for you. We use so-called session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted after leaving our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specific period of time. If you visit our site again to make use of our services, it will automatically be recognized that you have already been with us and what inputs and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer (see Section 5). These cookies enable us to automatically recognize when you visit our site again that you have already been with us. These cookies are automatically deleted after a defined period of time.

The data processed by cookies are required for the stated purposes to protect our legitimate interests and those of third parties in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR.

Most browsers accept cookies automatically. However, you can configure your browser in such a way that no cookies are stored on your computer or that a message always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.

5. Analyse-Tools

The tracking measures listed below and used by us are carried out on the basis of Article 6 (1) sentence 1 lit. f GDPR. With the tracking measures used, we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.

The respective data processing purposes and data categories can be found in the corresponding tracking tools.

a) Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), for the purpose of tailoring our website to meet your needs and continually optimizing it.

In this context, pseudonymised user profiles are created and cookies (see Section 4) are used. The information generated by the cookie about your use of this website such as

  • browser type/version,
  • operating system used,
  • referrer URL (the previously visited page),
  • host name of the accessing computer (IP address),
  • time of server request,

are transmitted to a Google server in the USA (1600 Amphitheater Parkway, Mountain View, CA 94043, USA) and stored there. According to the GDPR, the USA is considered a third country with an uncertain level of data protection.

The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage for the purposes of market research and the needs-based design of these websites. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that an assignment is not possible (IP masking).

You can prevent the installation of cookies by setting the browser software accordingly; we would like to point out to you however that in this case not all functions of this website can be used in full.

You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link. An opt-out cookie will be set to prevent future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help(https://support.google.com/analytics/answer/6004245?hl=de).

b) Google Adwords Conversion Tracking

We also use Google Conversion Tracking to statistically record the use of our website and to evaluate it for you in order to optimize our website. Google Adwords places a cookie (see Section 4) on your computer if you have reached our website via a Google ad.

These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was forwarded to this page.

Each Adwords customer receives a different cookie. This means that cookies cannot be tracked via the websites of Adwords customers. The information obtained using the conversion cookie is used to create conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers are informed of the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

If you do not want to participate in the tracking process, you can also refuse the setting of a cookie required for this - for example via a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser so that cookies from the "www.googleadservices.com" domain are blocked. Google's privacy policy on conversion tracking can be found here(https://services.google.com/sitestats/de.html).

c) Google Tag Manager

This website uses the Google Tag Manager. This service allows website tags to be managed via an interface. The Google Tag Manager only implements tags. This means: No cookies are used and no personal data is recorded. The Google Tag Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data.

6. Social Media Plug-ins

We use social plug-ins from the social networks Facebook, Instagram and WhtasApp on our website on the basis of Article 6 Paragraph 1 Clause 1 Letter f GDPR in order to make Stilstück better known. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. Responsibility for data protection-compliant operation is to be guaranteed by their respective providers. We integrate these plug-ins using the so-called two-click method in order to provide the best possible protection for visitors to our website.

a) Social Plugins von Facebook

Social media plugins from Facebook are used on our website to make their use more personal. For this we use the "LIKE" or "SHARE" button. This is an offer from Facebook.

If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser, which integrates it into the website.

By integrating the plugin, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged into Facebook, Facebook can directly assign your visit to our website to your Facebook account. If you interact with the plugins, for example by pressing the "LIKE" or "SHARE" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.

Facebook can use this information for advertising, market research and needs-based design of the Facebook pages. For this purpose, usage, interest and relationship profiles are created by Facebook, e.g. B. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services related to the use of Facebook.

If you do not want Facebook to associate the data collected through our website with your Facebook account, you must log out of Facebook before visiting our website.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options for the protection of your privacy can be found in the data protection information (https://www.facebook.com/about/privacy/) from Facebook.

b) Social Plugins von Instagram

Our website also uses so-called social plugins (“plugins”) from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”).

The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera”.

If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram.

This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can immediately assign your visit to our website to your Instagram account. If you interact with the plugins, for example by pressing the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there.

The information is also published on your Instagram account and displayed to your contacts there.

If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website.

For more information, see the privacy policy (https://help.instagram.com/155833707900388) from Instagram.

c) Social Plugins von WhatsApp

Our site uses chat buttons from the messenger service WhatsApp. The provider is WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025, United States of America (USA). These buttons enable you as a user to share a post or a page via WhatsApp or to contact us directly via WhatsApp. If you activate the WhatsApp button by clicking, the browser establishes a direct connection to the WhatsApp servers. We have no control over the amount of data that WhatsApp collects and/or transmits using this plugin.

Further information can be found in the WhatsApp data protection declaration athttps://www.whatsapp.com/legal/#privacy-policy.

7. Data subject rights

You have the right:

  • according to Art. 15 GDPR information to request information about your personal data processed by us. In particular, you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the existence of a Right to complain, the origin of your data, if not collected from us, and the existence of automated decision-making including profiling and, if necessary, meaningful information about their details;
  • according to Art. 16 GDPR immediately correction to request that your personal data stored by us be incorrect or completed;
  • according to Art. 17 GDPR deletion to request your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • according to Art. 18 GDPR restriction of processing to request your personal data if you dispute the accuracy of the data, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need them to assert, exercise or defend legal claims or you have objected to them pursuant to Art 21 GDPR have lodged an objection to the processing;
  • in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
  • pursuant to Art. 7 Para. 3 GDPR, to revoke your consent once given to us at any time. As a result, we are no longer allowed to continue the data processing based on this consent for the future and
  • to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

8. Right to Object

If your personal data is processed on the basis of legitimate interests in accordance with Article 6 Paragraph 1 Clause 1 Letter f GDPR, you have the right to object to the processing of your personal data in accordance with Article 21 GDPR, provided there are reasons for this, which arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation.

If you would like to make use of your right of revocation or objection, an e-mail to is sufficientinfo@stilstueck.de

9. Data Security

When you visit our website, we use the widespread SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. This is usually a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed representation of the key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

10. Updating and changing this data protection declaration

This data protection declaration is currently valid and has the status of January 2020.

Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. The current data protection declaration can be viewed at any time on the website at https://www.stilstueck.de/datenschutzerklaerung/ can be called up and printed out by you.

Data protection authorities require the conclusion of an order data processing agreement for the permissible use of Google Analytics. A corresponding template is given below http://www.google.com/analytics/terms/de.pdfoffered by Google.

Notes on data processing in connection with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the person responsible for data processing on this website is located outside the European Economic Area or Switzerland, then Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google".

Google Analytics uses so-called "cookies", text files which are stored on the computer of the site visitor and which enable an analysis of the use of the website by the site visitor. The information generated by the cookie about the use of this website by the site visitor (including the shortened IP address) is usually transmitted to a Google server and stored there.

Google Analytics is only used with the extension "_anonymizeIp()" on this website. This extension ensures anonymization of the IP address by shortening it and excludes direct personal reference. As a result of the extension, Google's IP address will be shortened beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The IP address transmitted by the relevant browser as part of Google Analytics is not merged with other Google data.

On behalf of the site operator, Google will use the information obtained to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet use to the site operator (Art. 6 Para. 1 lit. f GDPR). The legitimate interest in data processing lies in optimizing this website, analyzing how the website is used and adapting the content. The interests of the users are adequately safeguarded by the pseudonymization.

Google LLC. is certified according to the so-called Privacy Shield (list entryhere) and guarantees an appropriate level of data protection on this basis. The data sent and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 50 months. Data that has reached the end of its retention period is automatically deleted once a month.

The collection by Google Analytics can be prevented by the site visitor adjusting the cookie settings for this website. The collection and storage of the IP address and the data generated by cookies can also be objected to at any time with effect for the future. The corresponding browser plugin can be downloaded and installed from the following link:https://tools.google.com/dlpage/gaoptout.

The site visitor can prevent detection by Google Analytics on this website by clicking on the followingLinkclicks An opt-out cookie is set, which prevents the future collection of data when visiting this website.

Further information on the use of data by Google, setting and objection options can be found in Google's data protection declaration (https://policies.google.com/privacy) and in the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).